January 22, 2026 – Korl today announced the launch of its Slack Feature Request Agent, an AI-driven platform designed to help product and customer success teams capture, track, and act on feature requests directly from Slack conversations. The tool is aimed at software companies and teams seeking to reduce administrative overhead while responding quickly to customer feedback.
The Slack Feature Request Agent integrates with call transcription and communication systems to identify actionable customer suggestions, delivering them directly to Slack channels for review. Teams can categorize, track, and update feature requests within Slack, and seamlessly create tickets in tools such as Jira or Linear. When a requested feature is completed, the agent can automatically notify the relevant customer, ensuring transparency and engagement.
“The challenge for product teams is that valuable feedback often gets lost in email threads or meeting notes,” said a Korl company spokesperson. “Our Slack Feature Request Agent centralizes requests where teams are already working, making it easier to prioritize and act on the feedback that matters most.”
By automating these processes, the agent reduces manual work and improves response times, helping teams convert customer insights into actionable product decisions. The tool also supports integration with multiple collaboration and project management platforms, making it adaptable to existing workflows.
“Korl’s goal is to give teams more time for strategic work while keeping customers informed,” the spokesperson added. “The agent ensures feedback isn’t just recorded—it’s addressed efficiently.”
The Slack Feature Request Agent is available now through Korl’s official website. Teams can configure the agent quickly and start capturing feature requests in their Slack channels within minutes. Product visuals, demo videos, and setup guides are available directly from Korl for media or business use.
About Korl
Korl is a technology company focused on AI solutions that enhance productivity and customer engagement. Its tools automate workflows for product, sales, and customer success teams, helping businesses manage feedback, insights, and communications efficiently. Korl’s mission is to reduce administrative burden and enable teams to focus on strategic decisions and customer impact.
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Website: https://www.korl.co/slack-agent/
